Management Craft

Geoff Smart

Co-author of WHO: The A Method for Hiring; Chairman of ghSMART, the firm that studied 1,531 hiring decisions across 51 companies to produce the scorecard method.

Fact sheet

Class
operator

WHO: The A Method for HiringBook · 2008The book that built the Scorecard framework -- mission, outcomes, and competencies -- and shaped how a generation of founders learned to hire.

Keep learning

The Calibration CallToolA short research conversation with someone who has done the role or hired for it, to learn what great and failed performance look like before you define it.The Competency StackToolA five-layer standard for what a hire must clear: the role, the level, the company's values, its stage, and the team they're joining.The MOCToolA role-definition document with three parts: mission, outcomes, and competencies. It forces you to pin down the role before you talk to a single candidate.