Management Craft

Setting the Table: The Transforming Power of Hospitality in Business

Setting the Table: The Transforming Power of Hospitality in Business — scaffolded for v2.5 extraction; description pending.

Fact sheet

Published
2006 · HarperCollins
Purchase
amazon.com

Setting the Table: The Transforming Power of Hospitality in Business — scaffolded for v2.5 extraction; description pending.

Skill vs. WillToolSplits a performance problem into skill and will, then names the fix for each case: assign, teach, diagnose, or reassign.